The fan blades no longer rotate; it still rotates horizontally and/or vertically.
Most likely there is a defect in the motor. Please send a video and your proof of purchase to service@duux.com and we will try to help you from there.
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Returns are possible within 14 days
Our products have 2 years warranty
Most likely there is a defect in the motor. Please send a video and your proof of purchase to service@duux.com and we will try to help you from there.