My Beam (mini) won't connect to the app. What can I do?

To connect Beam (Mini) to the Duux app, it must be in pairing mode. The WIfi icon should then flash. If this does not happen when you press the "mode" button, you will need to perform a short reset. We then ask you to follow the following steps:

  1. Remove the remote control from Beam (mini);
  2. Point the remote at Beam (mini) and press the Wifi button for 3 seconds until you hear a beep, release the button again;
  3. Then on Beam (mini) itself (so not on the remote!) press the POWER button (it's where you put the remote) until you hear a beep, then release the button;
  4. Wait a few seconds. The Wifi logo should now flash rapidly, after which you can try to connect to the app again.