When does the warranty not apply?

If adjustments or repairs have been made or arranged without prior written permission from Duux;

  • Normal wear or damage resulting from accident, carelessness, lack of maintenance, misapplication, improper use or the use of accessories and parts not manufactured by Duux, as well as modified and/or disassembled parts;
  • Defects resulting from use or maintenance that deviates from the user manual;
  • Purchases made from second-chance parties. Examples of these parties are: Buybay Services B.V. and Return Deals. These products have not been inspected and/or repaired by us and therefore cannot offer a quality guarantee.