Beam (2) and Beam mini (2): please contact us.

Tag (2): Remove the water tank from Tag and check that the silicone ring that is around the tank cap is not stretched. If it is stretched, it may cause leaking and the recommendation is to replace it with a new O-ring. At Tag 2, an extra O-ring is provided.
O-rings for Tag (2) are available here.
Does your Tag (2) fall within the 2-year warranty period? If so, please contact us.