I want to cancel my order, is that still possible?

In most cases, your order will be sent to our warehouse 10 minutes after you place it. To see if we can still cancel your order, please contact us. We are open on weekdays from 09:00 to 17:00. The quickest way is to give us a call, start a live chat or send us a WhatsApp message.

Have you placed your order outside our business hours? Then we can no longer cancel it. You can refuse your shipment at the door and it will be returned to us. You will receive your money back within 14 working days after we have received your package.